To book your stay directly with us, you can proceed independently by clicking BOOK NOW, or you can contact us via email, WhatsApp, or phone, and we will provide all the necessary information to complete the booking.
Yes, by booking directly with us, we guarantee the best available rate and more flexible cancellation terms. Additionally, you’ll have the chance to receive exclusive offers and personalized services.
Absolutely. When booking, you can request additional services like airport transfers, concierge service, cooking classes, or excursions in partnership with our trusted collaborators. We will do our best to meet all your needs.
Our cancellation policies vary depending on the rate type chosen. Generally, we offer greater flexibility for cancellations made directly with us. You may select a non-refundable rate or a rate with cancellation up to 7 days before the arrival date.
Yes, a deposit may be required to secure the booking. The deposit amount and payment methods will be communicated to you during the booking process.
To modify or cancel your booking, please contact us directly via the communication channels provided. We will be happy to assist you and find the best solution to meet your needs.
We accept various payment methods, including credit/debit cards, bank transfers, and online payments. All details will be provided at the time of booking.
Check-in is available from 3:00 PM onwards, with guaranteed assistance from a member of our staff. All our accommodations are equipped with self-check-in facilities.
To ensure fair treatment for the next guests and respect the work of our cleaning staff, the latest check-out time is by 10:00 AM.
Yes, we understand that sometimes our guests may need more time before leaving the property. We offer the option of late check-out, subject to availability, and it may incur an additional fee. We invite you to discuss this option with us at the time of booking, during check-in, or during your stay, so we can make arrangements accordingly. Please note that late check-out requests depend on future availability (e.g., check-in for the same property on the following day) and may not always be possible during high occupancy periods.